Frequently Asked Questions

Everything you need to know about your Partsmax shopping experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.

What is your return policy?

We offer a 30-day return policy on all unworn items with original tags attached. Returns are processed within 7 days of receipt at our warehouse.

How do I find my correct size?

Please refer to our detailed Size Guide located on each product page. We provide measurements in both inches and centimeters to ensure a perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.

Are your materials sustainably sourced?

Partsmax is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we aim for 100% by 2025.